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Forum Discussion
Solved
Can't See Icons on Host Computer (OSX)
I recently upgraded my host computer to OSX 11.4 Big Sur and ever since, I've been having a weird issue. My remote computer (also Apple, running OSX 10.12.4 Sierra) can connect, and a window open...
Thanks, Toasty!
I showed my office IT Manager your message and he did the following that seems to have worked:
- System Preferences -> Security & Privacy -> Privacy -> Unchecked GotoMyPC and then recheckedGotoMyPC
- He removed g2p_launchagenthost from accessibility and did not add it back.
- The final step was to connect to GotoMyPC from a different device (my iPad) and this time it prompted to add g2p_launchagenthost back on my host Mac, which he did and it worked.
Run the un installer from the
CD /Library/Application\ Support/GoToMyPC/GoToMyPC.app/Contents/Helpers directory
sudo ./uninstall
Once that's done, go into both screen recording and accessibility and remove (delete) the g2p_ and other goto authorizations. You may need to reboot after the uninstall to remove them. Run the installer again. Once complete, reboot again. You'll get promoted to grant access again to g2p_ to screen recording and accessibility.
The above process is what solved my issues with GoToMyPC on my mac after an update to Big Sur.
Thanks, Toasty!
I showed my office IT Manager your message and he did the following that seems to have worked:
- System Preferences -> Security & Privacy -> Privacy -> Unchecked GotoMyPC and then recheckedGotoMyPC
- He removed g2p_launchagenthost from accessibility and did not add it back.
- The final step was to connect to GotoMyPC from a different device (my iPad) and this time it prompted to add g2p_launchagenthost back on my host Mac, which he did and it worked.
