Hi, I'm trying to cancel my personal 1 computer monthly plan with GoToMyPC as I no longer need the services. I am based in the UK and have tried phoning both support phone numbers without luck, the toll free number says it is not recognised and the other says I need a ticket but as I don't have one, it just hangs up.
I emailed email@example.com on the 29/09/2020 but have not had any response yet.
Please can someone either respond to me via email or get in touch how I can cancel this.
Apologies if I am doing something silly with the support contact number - the number I am dialing is 1-866-342-7561 (which is not recognised).
I'm afraid we don't have email support, though I am concerned about the support number you dialed. I believe you may have called the U.S. Can you call the UK phone numbers 808-031-4762 or Long Distance: +44 20 7 851-8456 ?