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GruppoAsa
New Contributor

Cancel subscription = Impossible

Hi, I'm an old user of GOTOMYPC (since 2018) and it seems impossible to delete my account.

Can you help?

That's really sad.

Please contact me --> assistenza_at_gruppoasa_dot_com

Thanks

1 REPLY 1
AshC
LogMeIn Contributor

Re: Cancel subscription = Impossible

Hi @GruppoAsa

I'm sorry that online cancellation is not possible with most accounts currently.  You may call into Customer Support at your convenience to make the billing change:  https://support.logmeininc.com/gotomypc/help/how-do-i-contact-customer-support-1107395211