I have to delete my GotomyPC account. I call the support number (from italy) and for my identification it's requested my credit card number or my identification number. I don't find this number because I lost my welcome email. Unfortunately, the system don't recognizes my credit card, so i cant' do anything with the support call.
Thanks for the help.
OK, are you able to call into Customer Support to confirm your identity? https://support.logmeininc.com/gotomypc/help/how-do-i-cancel-my-gotomypc-account-1090042211