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Feedback on Gotomypc Viewer for Mac System

I wanted to share some feedback regarding the viewer on the Mac system:


Host: Windows PC

Viever: MacBook Pro 14' (Sonoma) with an external monitor (16:9 aspect ratio, which is the same with the host pc monitor)



1. When entering full-screen mode on the build in screen of the MacBook , the top bar does not hide automatically, which obstructs part of the screen. This might due to the notch of the MacBook. When entering full-screen mode on the external screen (without notch), the top bar can hide automatically without issue.

2.When in full-screen mode on one desktop, switching to another desktop and click causes the viewer to exit full-screen mode automatically. For example, when I put the viewer on the external screen and in full-screen mode, if I click on the build-in screen, the viewer on the  external screen will exit full-screen mode.

GoTo Manager

Re: Feedback on Gotomypc Viewer for Mac System

Hi @Felix_x, welcome to the community.


Thank you for the feedback.


Glenn is a member of the GoTo Community Care Team.

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