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Forum Discussion
DareIng
4 years agoNew Contributor
GoToMyPC Host login problems
Hi, Lately when using GoToMyPc I can get as far as the Host PC Lock screen but I am unable to open the login page. Screen freezes far a bit then reboots with the mouse controls rules ...
- 4 years ago
Hi @DareIng, welcome to the community.
I believe this results from GoToMyPC not Running as a Service on Windows. I'm not sure what happened to cause this, but reinstalling the Host software on your PC should result in it Running as a Service again so you can lock and unlock the computer remotely (along with other Admin-level tasks).
GlennD
4 years agoGoTo Manager
Hi @DareIng, welcome to the community.
I believe this results from GoToMyPC not Running as a Service on Windows. I'm not sure what happened to cause this, but reinstalling the Host software on your PC should result in it Running as a Service again so you can lock and unlock the computer remotely (along with other Admin-level tasks).
DareIng
4 years agoNew Contributor
Thank you. Took a couple of times to get it to reinstall but it finally took hold,
Solution Accepted. "Bing!!"
Dare