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Fishdogs
New Contributor

I already have lastpass premium-

Is there a way to transfer my existing lastpass account to fall under the GOTOMYPC free LastPass premium upgrade?

I don't want to lose all the info in my existing Lastpass account

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
LogMeIn Contributor

Re: I already have lastpass premium-

@Fishdogs  We've updated this process now, so that even if you have an existing LastPass account, you can click the offer link and login with your LastPass credentials to activate.   Thanks for your patience!

View solution in original post

3 REPLIES 3
AshC
LogMeIn Contributor

Re: I already have lastpass premium-

@Fishdogs  We've updated this process now, so that even if you have an existing LastPass account, you can click the offer link and login with your LastPass credentials to activate.   Thanks for your patience!

View solution in original post

Josed2049
New Contributor

Re: I already have lastpass premium-

What link are you talking about.  I have the same issue as @Fishdogs. I have a LastPass family and I want to link it to my GoToMyPC subscription. Please help. I contacted the GoToMyPC customer service # and they informed me to go to lastpass.com support.  Support is done thru email only which is an inconvenience for me. 

AshC
LogMeIn Contributor

Re: I already have lastpass premium-

Hi @Josed2049 ,

It looks like your LastPass case is being reviewed currently.  You should hear back from the support agent soon.