The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
Two-factor authentication kicks users back to login prompt
Yesterday when I attempted to log into Gotomypc from Mozilla Firefox, the two-factor code provided by Lastpass Authenticator did not work. Entering it in the authentication blank just brought me back...
This issue was fixed on 20th July. Please let me know, if you still face any issue.
Apologies for the inconvenience, J.1.
This seems like an issue, we will ship a fix for it.
Meanwhile, there's a workaround. Instead of hitting "enter/return" key, if we click on "authenticate" button of MFA page, then the login goes through.
Somehow hitting enter button is redirecting users to login page,
This seems like an issue, we will ship a fix for it.
Meanwhile, there's a workaround. Instead of hitting "enter/return" key, if we click on "authenticate" button of MFA page, then the login goes through.
Somehow hitting enter button is redirecting users to login page,
Same problem for me. However, the "Authenticate" button is not highlighted for selection
This issue was fixed on 20th July. Please let me know, if you still face any issue.
