Usage Reports

[Chatworks9]

Hi,

I'm considering using this product and have some questions about the reporting feature.

On the Admin Console, what types of Usage reports are available?  I'd appreciate if you reply in detail as possible as you can. And, please let me know if there are any documents that describe the details. 

Thanks,

[KateG · Accepted solution]

Hi @Chatworks9 welcome to the GoTo Community. I can help you with some links. GoToMyPC offers a variety of ways to keep track of your sessions including origin, time, type and duration of connection.

• I've bookmarked a video link where you can take a look at reporting.  
• Here is a link to the admin guide, starting with page 57 which describes the various types of reporting available in depth. 
• Additionally here is where you can find out more and start a free trial. 

If there is a specific report you are interested in or want more information on, let me know. 

[Chatworks9]

Hi Kate,

Thank you very much for your kind help!!

I'll read and watch it through, and get back to you if I've further question.