The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Josh Pillow
4 years agoActive Contributor
Users Being Disconnected From GoToMyPC After About 1 Minute
Hello, Everyone in our enviornment currently using GoToMyPC can connect remotely, but after about a minute or so they're kicked out and the session is ended. This is not a global setting we'v...
- 4 years ago
GoTo Support today said the latest release should fix this. Maybe go in and force a client update on the host machines? That worked for me in our environment.
Josh Pillow
4 years agoActive Contributor
Also - On the remote computer is shows the user is still connected, but they've been disconnected from the session.