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New Contributor

cancellation of the automatic renewal

hi! To which email address can I send you  the cancellation of the renewal?
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Accepted Solutions
LogMeIn Contributor

Re: cancellation of the automatic renewal

Hi Elisabetta,
You may call us directly to create a billing case for your GoToMyPC account:  https://support.logmeininc.com/gotomypc/contactus 

3 REPLIES 3
LogMeIn Contributor

Re: cancellation of the automatic renewal

Hi Elisabetta,
You may call us directly to create a billing case for your GoToMyPC account:  https://support.logmeininc.com/gotomypc/contactus 

New Contributor

I want to cancel my GoToMyPC subscription, how can I do?

I already using the GoToMyPC service for 2 years, and I want to cancel the subsciption. How can I do that? Can I not using the phone call, just using the E-mail or the other ways by online contact.

LogMeIn Contributor

Re: I want to cancel my GoToMyPC subscription, how can I do?

@ghostknight  You'll want to call directly into support, as we don't currently handle billing requests via Email or Chat.