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jmcdermo's avatar
jmcdermo
Active Contributor
4 years ago
Solved

keystrokes triggering remote windows events

Host Computer: Mac running MACOS Monterey 12.0.1 Remote Computer: Windows 10 I get connected just fine and things work as expected and then something happens where keyboard input doesn't actually e...
  • AshC's avatar
    AshC
    4 years ago

    Hi everyone,

    This issue should be fully resolved now.  Please check for updates on any affected computer and let us know if you experience any issues along the way.

     

    Thanks for your patience. 

Toasty66's avatar
Toasty66
Active Contributor
4 years ago

I'm having a similar issue, but that didn't solve it. 

 

In terminal, when prompted for a password such as with SSH, gotomypc will act as if it have the Fn key held down. So for example, if that password has a "m" in it, it will cause the mac menu to be selected.  Once the problem starts, it can't be fixed without disconnecting/reconnecting.   The host however does not have a keyboard issue i.e., leaving the screen enabled/unlocked, and one can type normally. 

 

Test this as well - click the green "full screen" button on a window.  If the host is blanking the screen, do you momentarily see the screen on the host during the expansion? 

jmcdermo's avatar
jmcdermo
Active Contributor
4 years ago

You're right - the issue reemerged later last night. I fortunately was able to get it to stop behaving that way by hitting either the escape key or the Mac's Cmd key. I wasn't ever sure which key would work each time, so I can't tell you why each worked each time they did. In my case, the Mac never responded weirdly, it was the PC. Windows was catching the keystrokes before they got to the active application. I has the issue when using Putty on the remote Windows machine. Typing in the local IP address had windows flying up from all over the Windows screen. It was very jarring.

 

I'm not sure what you're describing with full screen mode, but I tried what you said and didn't notice anything unusual.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Thanks, we'll test these conditions further to see about creating a ticket.