The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Carol Maez-Pete
9 years agoNew Member
mouse pointer extremely small
Hi There, I'm connecting to my office computer from a brand new Dell laptop using Windows 10 and once connected my mouse pointer gets extremely small. Approx. 1/4 the size of a sunflower seed. I've...
- 6 years ago
Hi, I have found a reasonable solution for this, on the logmein side if you go to additional mouse options - mouse properties - pointers you can customise the scheme, if you choose an 'extra large 'version it enlarges the pointer significantly. I have a 5k Mac at home and 1920x1200 on logmein so the pointer was very small and now its only slightly smaller.
Anon37514
6 years agoActive Contributor
I have had this issue for a long time. I contacted logMeIn and basically was told it's my problem to deal with and no one else has reported this issue.
Lpwdvm
4 years agoActive Contributor
Horrible. It is now 2022. Have they fixed this problem??
- PointofSale2 years agoNew Member
It's now 2024 and I still do not see a solution for a 4k monitor?
- KateG4 years agoGoTo Manager
Hi Lpwdvm we wanted to delve into this further and are unable find a GoTo My PC account for you. Are you using this or Pro?
- Anon375144 years agoActive Contributor
How about delving into this further for those of us that have been paying customers for several years and awaiting a solution for several years?