We continue to work on this issue, the 2 hour time frame was given as an estimate. Once we have confirmed the issue is resolved the status page will be updated.
Not an expert, but if their SSL certificate(s) expired then then have to renew the certificates and then upload the certificates to their servers, which could take time to renew and then upload. Then the certificates have to propagate.. Or they could just still be looking for the problem.
We're getting new errors here. It goes from 'requesting specific launch information' to 'downloading' to 'Failed to install gotomypc. please restart the download'.