A user called support and they helped her resolve her login issue. However, she has no idea what they did. I asked support and they just sent me the troubleshooting steps. Can someone check on case 16323796 and give me the details? Or is there as way for me to look at our company's cases?
After reviewing this case it appears related to a recent service disruption with GoToMyPC. The issue was related to a certificate conflict, which our engineering team has fully resolved now. Let me know if you need any additional information by clicking my name, to send a private message through the Community.
@GrahamBrandon This issue should be resolved, unless you're working with an older software build. Did you try following the instructions noted on the solution to this thread?