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New Contributor

Add custom branding to confirmation/reminder emails and waiting room

Please add an option to updload custom branding  to GoToTraining confirmation/reminder emails and waiting room. This is currently available in GoToWebinar and GoToMeeting, but not GoToTraining, per customer support rep. GTT only allows for custom branding on webpages (catalogs, materials, registration), but this is not very effective since very little time/attention is given to these pages. Our students (aka customers) are more engaged with email communication, and there is no clear visual for them to connect the GTT emails to our company. For students who join early, it is helpful to have the "waiting room" displayed so they can see the call-in numbers, but the "room" itself is devoid of any reference to our company. Branding in the "waiting room" would be very helpful. Since these features are currently available in GTW and GTM, I'm hopeful this can be added to GTT soon. Many thanks!
9 REPLIES 9
Active Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

Found this while searching whether aGGT support branding on REG PAGE. Since I am charging, it would be nice to dress up page with branding/logo. This post states possible on REG page but neither I not CS rep could find How. Where is ability to brand GTT Reg page?
New Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

This article might help: http://support.citrixonline.com/en_US/training/all_files/G2T020020 The key in this article is "Note: If you do not see the Branding tab on your Settings page, then you are part of a multi-user account and these settings are managed for the entire account by your administrator(s)."

I thought I was the admin, but discovered I wasn't. Once that was sorted out, I still couldn't add branding via the GoToTraining page, like the above article suggests. I had to go to the "admin center" using our admin's login credentials and access the "admin settings" in the left menu bar. Once you find that, it's pretty intuitive. Hope this helps, and good luck!

New Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

We need this capability too! Branding of emails would really really help us out. How do we bump up this request?
New Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

We need the ability to brand all emails and feedback forms from the webinar.
New Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

same here
New Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

Same here.
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New Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

jose de Marla  skype   portugal
New Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

Bumping - I too would love this ability.
Active Contributor

Re: Add custom branding to confirmation/reminder emails and waiting room

Just updated the other branding/logo options but the emails would be amazing to be able to have our logo and branding as well.