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Active Contributor

Cannot Launch Training Sessions and Customer Support Line Isn't Working

Hi,

 

Is GoToTraining experiencing issues right now? Neither my co-worker or I can launch a training session from the website or the local app (it looks like it's trying to launch GoToOpener but eventually just closes), and I also can't get ahold of support. When I call the local line, I hear absolutely nothing. When I call the Toll-Free number, I'm told all lines are busy and to try again later. Help?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
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LogMeIn Contributor

Re: Cannot Launch Training Sessions and Customer Support Line Isn't Working

I apologize for the connection failures today.

 

We are currently experiencing service disruptions for many GoTo products.  Please reference the Status Pages for additional updates and conclusions.

View solution in original post

1 REPLY 1
Highlighted
LogMeIn Contributor

Re: Cannot Launch Training Sessions and Customer Support Line Isn't Working

I apologize for the connection failures today.

 

We are currently experiencing service disruptions for many GoTo products.  Please reference the Status Pages for additional updates and conclusions.

View solution in original post