Cannot Pull Attendance Report

[VRLDO]

We are trying to pull an attendance report for a session but it doesn't appear in the list to select. I tried setting the parameters for "Last 90 Days" and the exact day (Jan 30, 2024). It does appear in Past Trainings, so it's there, but need the attendance report.

Training ID is 450-061-628

[KateG]

Hi @VRLDO, nice to see you. 

I do see it scheduled, but it does not look like it was held. We are going to check this further with our support team. I've gone ahead and created a case for you, and someone from our team should be reaching out soon.  

[VRLDO · Accepted solution]

I JUST REMEMBERED...GoToTraining was down that morning. We ran that training in Microsoft Teams at the last minute.

I'll accept your reply as resolved.

[KateG]

@VRLDO that explains it! Sorry for the inconvenience the outage caused. Thanks for the update.