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Webinar Studio
Contributor

Chat Logs for Breakout Sessions

How can I download the chat logs from the breakout sessions?

2 REPLIES 2
AshC
GoTo Moderator

Hi,

Chat logs are not saved in reports, or stored at LogMeIn, so you need to save those to your local desktop PC as the broadcast concludes:  https://support.goto.com/webinar/help/send-chat-messages-g2w040017 


Ash is a member of the GoTo Community Care Team.

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Webinar Studio
Contributor

This does not save the chats from the breakout sessions only from the desktop app.  This is simply how to save the chat logs from a GTM, GTW, or GTT main session - all of which download automatically based on your preferences.

 

I need a way to track participant engagement within the breakout sessions - which launch via a browser window.  Chat logs do not save and polls cannot be launched.   If no tracking is possible, I highly suggest this improvement be made.