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Forum Discussion
GTT_User
3 years agoActive Contributor
Classic View
This message is to GTT Management. PLEASE, do NOT disable "Classic View". I do not like the new GUI look and feel. I've heard rumors that "Classic View" will be disabled as an option on May 25, 202...
GlennD
3 years agoGoTo Manager
Thank you, that kind of detail helps. We have made changes to the GoTo App GUI based on similar feedback since it was first made available. When was the last time you tried running a GoToTraining session in the new GoTo App? The toolbar that is displayed when you are in Presenter Mode now provides one-click access to all of the core features. They can be broken out into separate windows and moved to another screen. We are also in the process of giving attendees the same view option so they have a true fullscreen view again and they can also move Chat and webcams to another screen if they have one.
It's not that we are heavily invested in the GUI, that is something that will continue to change over time based on customer feedback and usage just as it did with the Classic experience. The reality is the Classic experience is written on code 10+ years old, maintaining compatibility and updating Classic is simply no longer practical.
GTT_User
3 years agoActive Contributor
I haven't looked at the new GUI for about 9 months. I'll check it out agaib. "One Stop Shopping" is the key criteria that I look for. Clicking around to get things done is not what I'm looking for....even if that helps the IT folks in the back room with their upgrades and customizations. I'm an IT guy so I understand the design push. But I'm also a customer who has options. I'll check out the new GUI again. Thanks