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GTT .ics calendar files will not open
Our training team has been receiving customer attendee feed and personally experiencing a situation where "Add to Calendar" .ics files will sometimes not open and cannot be saved to their MS Outlook ...
Thank you, this is an issue we have seen with Outlook and GoToWebinar as well in the past. Outlook does not like irregularly scheduled events, so far the only work around for this issue is to manually import the calendar event into Outlook.
Hi JHippler
With these events, how are they scheduled? Weekly, monthly or some custom schedule? In Outlook if you open your calendar and import the ics calendar file does it still give the error?
These are recurring events on a custom schedule
Thank you, this is an issue we have seen with Outlook and GoToWebinar as well in the past. Outlook does not like irregularly scheduled events, so far the only work around for this issue is to manually import the calendar event into Outlook.
Checking back in on this issue. Has this been resolved? Is LogMeIn not interested in resolving this issue?
We use recurring irregular custom schedules for our GTT events frequently. This has worked in the past and is a huge inconvenience that it no longer works.
Any resolution update?
