After our first (8-hour) webinar yesterday, I launched the test for the students. A box opened on their screens with no test opened. About 6-7 minutes later, the test appeared. All of the students using Macs were unable to respond to the test, but the software reported 100% of the students had submitted their tests. While this was happening, my computer froze and would neither allow me to address the webinar controls or exit the program.
I called support and was advised to have the students with Macs log out and back in. This apparently worked for them, but my computer was still frozen. I had to restart my computer and relaunch the training so I could end it. I think there is a bug in the software. Has anyone else had a similar experience?