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GlennD
GoTo Manager

How to report a technical issue while it is happening?

Hi,

 

If you or one of your attendees experiences a technical issue while using GoTo Training please take a moment to report it using the built-in option:

 

GlennD_0-1659053074130.png

Select the issue category and include any specific details about the issue before sending the report.

 

GlennD_1-1659053148907.png

 

Please Note: This is not a support ticket, it will not be followed up on, but these reports provide our developers with technical details that often cannot be gathered after a training session is complete.

 

Glenn is a member of the GoTo Community Care Team.

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