The GoTo Community is currently experiencing some technical issues affecting new posts and comments. You may need to reload the page you are on before you can post a comment. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

GlennD's avatar
GlennD
GoTo Manager
4 years ago

How to report a technical issue while it is happening?

Hi,

 

If you or one of your attendees experiences a technical issue while using GoTo Training please take a moment to report it using the built-in option:

 

Select the issue category and include any specific details about the issue before sending the report.

 

 

Please Note: This is not a support ticket, it will not be followed up on, but these reports provide our developers with technical details that often cannot be gathered after a training session is complete.

 

No RepliesBe the first to reply