I facilitated a training session last evening and 3 of my participants are showing as registered but having participated in the session. Thank goodness I copy/pasted the chat log that shows them participating throughout the session. Any ideas why they did not show on the attendee list? They do appear on the test report appropriately which is even more confusing.
I apologize for any frustration. we are looking into an issue with mobile attendees hot showing up in the attendee report and plan to release an update to correct this issue.
Glenn is a member of the GoTo Community Care Team.
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I apologize for any frustration. we are looking into an issue with mobile attendees hot showing up in the attendee report and plan to release an update to correct this issue.
Glenn is a member of the GoTo Community Care Team.
Was your question answered? Please mark it as an Accepted Solution. Was a post helpful or informative? Give it a Kudo!. Do you want a new feature added? Make sure you Kudo (vote) for the Idea
We have identified that each of the individuals were using iPhones and the GoToApp to participate in the sessions. Yes, sessions there have been 6 sessions affected. One with no test included and 54 participants!
