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galmind
Active Contributor

Missing notes on dual monitor set-up

Hello;

 

I've got the desktop application which opens automatically when I log in and then I often go to the browser to open up just out of habit.  I'm having trouble obtaining my notes view when I share screen and I really need them!  What am I doing wrong, what's the fix?

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1 ACCEPTED SOLUTION

Accepted Solutions
KateG
GoTo Moderator

Re: Missing notes on dual monitor set-up

@galmind thanks for the update. I'm glad it was figured out. 

Kate is a member of the GoTo Community Care Team.

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View solution in original post

4 REPLIES 4
KateG
GoTo Moderator

Re: Missing notes on dual monitor set-up

Hi @galmind nice to see you again. How are you viewing your notes? Is it PowerPoint? Can you let me know if you are using a mac or PC? 

Kate is a member of the GoTo Community Care Team.

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galmind
Active Contributor

Re: Missing notes on dual monitor set-up

Laptop, using 2 separate monitors. Yes, using PowerPoint.
galmind
Active Contributor

Re: Missing notes on dual monitor set-up

This morning, I was able to figure this out. It's a matter of the layers of applications, it appears. I think with enough set up time, I can make it work.
KateG
GoTo Moderator

Re: Missing notes on dual monitor set-up

@galmind thanks for the update. I'm glad it was figured out. 

Kate is a member of the GoTo Community Care Team.

Was your question answered? Please mark it as an Accepted Solution.
Was a post helpful or informative? Give it a Kudo!