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Forum Discussion
galmind
3 years agoActive Contributor
Unidentified Callers
I read the postings about the unidentified callers and how to enable this feature from the Admin Center. But, it seems it was addressing unidentified callers using GoToMeeting. Is the same true for...
galmind
3 years agoActive Contributor
Can you tell me about under what circumstances an attendee might not be showing on the Attendee Report? I see that a caller who doesn't enter their Pin # would be one instance. Wondering what other instances would cause a person to not show in the report.
GlennD
3 years agoGoTo Manager
That is the only reason I can find. I have run a couple of tests just to make sure that mobile app attendees were still being captured in the registration and attendee reporting, and they are.