Allow Add to Calendar to add all dates for a webinar series. (For now, at least explain to attendees

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Allow Add to Calendar to add all dates for a webinar series. (For now, at least explain to attendees

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Allow Add to Calendar to add all dates for a webinar series. (For now, at least explain to attendees

When a Webinar series is created, attendees can register for the entire series at one time. However, when they click “add to calendar”, it only adds the first occurrence to their calendar. Ideally, it would add the entire series to their calendar.

But at a minimum, please add language making it clear that it only adds the first one.

 

Our attendees have walked away thinking they just added all occurrences to their calendar. This can result in high registration numbers, but low actual attendance.

2 Comments
KateG
GoTo Moderator
Status changed to: Reviewed by moderator

@Del2 Thanks for your idea, 

 

This is due to an outlook issue, and the correct way of adding the ICS file is to use the import option in outlook so that it adds all dates correctly. What version of outlook are you currently using? 

KateG
GoTo Moderator
Status changed to: Needs Info