Backup organizer can continue Cloud Recording if organizer connection fails

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Backup organizer can continue Cloud Recording if organizer connection fails

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Backup organizer can continue Cloud Recording if organizer connection fails

We just had an issue where the organizer's connection dropped for a second in GoToWebinar (we didn't even notice live) but this corrupted the recording and did not record after this point.
I'm told by GTW support that even having a second person designated "organizer" would not help, since the system knows the original organizer.

Please change this! Its not our fault or in our control if the connection drops.

1 Comment
KateG
GoTo Moderator
Status changed to: Reviewed by moderator