Can you have attendees in GoToWebinar talk or text "chat" to each other during a live 500 attendee event?? If you can't - PLEASE - change it so they can. It is terrible that there is no way to ha...
Chat Ability for All Attendees
carehart
Active Contributor
Yes, GTW folks: How do we do enable chat in smaller GTW sessions?
AshC had said above, "We do have Chat available for up to 200 attendees however, with GoToTraining, and 100 attendees with GoToWebinar if you feel that you need this function for your broadcasts to smaller audiences."
Sharon had asked here how we could do that, almost a year ago but no one has replied. I, too, would like to know. And it seems Carla, the next commenter, would as well. We hear the concerns you have for disabling it by default, but we would love to be able enable it by our choice as Ash was indicating.
GlennD
7 years agoGoTo Manager
Sorry carehart, that was a typo by AshC, which I have now corrected. He meant GoToMeeting Plus which allows for up to 100 attendees has chat. At this time open chat is not supported in GoToWebinar.
- carehart7 years agoActive ContributorOK, thanks for the clarification. Do comments here make it back to consideration by the GTW team? or must we take some additional step to get this considered (or would you say "really, don't bother. it's pretty much never gonna change in GTW"?)
- Chris Droessler7 years agoRespected Contributor
carehart - Glenn is good about taking suggstions from these dicusssions back to the design team.
The big issue here is that GoToWebinar was never designed to be a tool where the attendees chatted, and in the 10 years I have been a GoTo user, I have never needed that feature.
- carehart7 years agoActive ContributorChris, thanks, but just to be clear, the goal is not so much that they can "chat with each other", if by that you may mean "to each other privately". This is about them being able to "chat publicly", among themselves and to (and in clear view of) the presenter.
As others have said, it is indeed a feature of other webinar tools, including variants of GTW, as he kindly noted. It's also typical of other social media these days. Sure, some eschew it (as too much to keep up with), while others cherish the additional engagement it affords.
And I can say that, as a presenter and organizer of hundreds of webinars, it's been valuable and workable far more often than not.
So I get that it's not a use case you see. I'm sure there may be features you/others use, or wish for, that some others would never use. And I get especially that lots of people need to request something before it may be considered.
I'm just saying this request is not so outlandish as it seems you may be positioning it. :-)
- carehart7 years agoActive ContributorGlenn, I don't the correction of Ash's post Did you meant to but forgot?