Alyse's avatar
Alyse
New Member
3 years ago

Include telephone only attendees in the attendee report

Please add the functionality for Gotowebinar to capture attendees who access a webinar phone dialing in by phone. They do not show up on reports so there is no way to prove they attend. Zoom has this functionality...the individual shows up as a phone number and shows the duration they were dialed in. If your competitor has this function, you should too.

Thank you

3 Comments

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  • TinaP366's avatar
    TinaP366
    New Member
    3 years ago

    This is a feature that we are also desperately in need of for our organization.  We call after each of our webinars for the report numbers as it's a deliverable for our client.  We have been told by the reps every time we call it it will be the last time.  We are also trying to work with our account representative to make this a regular feature.  He suggested that we add a comment to the topics.

     

  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago
    Status changed:
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    Reviewed by moderator
  • KateG's avatar
    KateG
    GoTo Manager
    3 years ago

    Alyse Thanks for your suggestion, and participating in the forums. Please do vote on this comment, these analytics are valuable to the team when we review.