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New Contributor

Re: Access webinar on a locked down PC

Hi Ash, there is no software that I'm aware of,
which has already been installed. And I don't have permission to uninstall software anyway! Totally locked down.

Do you know if there is any way to force the instant client? Just like visiting app.gotomeeting.com
LogMeIn Contributor

Re: Access webinar on a locked down PC

@gbrandwood  If the following directions do not work for you, please contact our Customer Support group so they can troubleshoot with you directly: 

  1. Add the parameter ?clientType=html5 to the join URL received in the webinar's confirmation or reminder email
  2. Copy the entire URL with the newly added parameter
  3. Paste the “new” join URL in Chrome's address bar and press Enter to join through the web browser
New Contributor

Re: Access webinar on a locked down PC

Hi again, Ash. Thanks for the suggestion but this is something I have already tried, following Chris' advice earlier in this thread. It still didn't work. I will speak to support. Thanks again anyway.
LogMeIn Contributor

Re: Access webinar on a locked down PC

Alright then @gbrandwood .  Please let me know what the resolution is with Customer Support. They're available 24 hours a day.

New Contributor

Re: Access webinar on a locked down PC

Will do, I've just opened a case.