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businessadmin
New Contributor

Accessing recording report

How do I access a recording report from a webinar that is older than 365 days?

1 ACCEPTED SOLUTION

Accepted Solutions
AshC
LogMeIn Contributor

Re: Accessing recording report

Hello @businessadmin ,

At this time, most GoTo account data (excluding billing history) will be expunged after 1 year, including past GoToWebinar Recording, Attendee, and Registrant reports.

View solution in original post

3 REPLIES 3
AshC
LogMeIn Contributor

Re: Accessing recording report

Hello @businessadmin ,

At this time, most GoTo account data (excluding billing history) will be expunged after 1 year, including past GoToWebinar Recording, Attendee, and Registrant reports.

View solution in original post

isabellestpier
New Contributor

Re: Accessing recording report older than 365 days

Hi, 

Is there any way to get a recording report of a webinar that is more than 365 days old?
Can we pay for access? or in the admin center.
Thank you very much,

AshC
LogMeIn Contributor

Re: Accessing recording report older than 365 days

@isabellestpier  The expiration date is still 1 year for webinar reports.