I have an already -scheduled GoTo Webinar with over 100 participants already registered. I need to change the date and time of the webinar. If I do this in the "manage webinar" page - will it send an automatic update to these registrants? Or how else do I do this?
No worries there. The default behavior is to send an update to all those registered participants. You would have to manually uncheck the 'notify' option when changing the date/time in order to skip this process.
You have to go into the webinar and edit the new date and time. Check the box to notify all participants of the change. They organizers, panelists and any registrants will receive an email of the new date and time for the webinar.
I am unable to change the date and time of a webinar with 75 registrants. It was scheduled for today, at the time of the GoToWebinar system outage. I was never able to start the program.
Now I need to change the time and date without making everyone re-register. However in the "edit Date and Time" page, there is no way to update the new time and date.
How do I do this?
@Larry Bodine I'm sorry, Larry!
If your webinar was affected by the service disruptions today, and has already moved to the Past Webinars page, then you may have to reschedule the event and re-invite your registrant list from the prior event.
You can let the audience know that we unfortunately had a systems problem today that caused some sessions to fail at launch--- referencing System Status pages.