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Active Contributor

Confusing registration page if there are multiple session

If there are multiple sessions for a webinar we often get the feedback that this wasn't clear enough on the registration page. A lot of people don't notice that there is a drop down to select the proper session. Would it be an idea to list the sessions via radio buttons instead so they immediately see which sessions are available?
4 REPLIES 4
Respected Contributor

Re: Confusing registration page if there are multiple session

I like that idea.
New Contributor

Re: Confusing registration page if there are multiple session

We have found the same issue.  We had a 75% drop out rate as people registered for the wrong time slot.

Respected Contributor

Re: Confusing registration page if there are multiple session

This is why I do not use this feature.  I set up all of my webinars as separate webinars.  I have a web page on my website that lists all of the webinars.  Clicking on one takes you to the specific GoTo registration page. No confusing drop-downs.

 

If this was changed to radio buttons, I will reconsider my method.

LogMeIn Contributor

Re: Confusing registration page if there are multiple session

@JFox  I understand your viewpoint here, and thing it could be a nice improvement.

 

While we are on the topic of presenting scheduled webinars, have you checked out GoToStage channels yet?

Ref: https://support.logmeininc.com/gotowebinar/help/what-is-a-gotostage-channel-g2w040030