cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
To help support our community and customers during the outbreak of Coronavirus (COVID-19), LogMeIn is providing free Emergency Remote Work Kits for Health Care Providers, Educational Institutions, Municipalities, Non-Profit organizations, and current LogMeIn customers. For more information please visit https://www.gotomeeting.com/work-remote
Highlighted
Active Contributor

Re: GDPR compliance

so, as I cannot know what records older than a year are stored at your end I cannot request deletion of them

But what I wonder: can I request a deletion of all existing records at your end, that are older than one year?
And that request raised once and in place forever (if not cancelled from my end)?

Highlighted
New Contributor

Re: GDPR compliance (and a features request)

hello 

The New law MRS_IT mentioned .

Please do something if that possible .

 

Highlighted
New Contributor

Re: GDPR compliance

Dear all,

 

i have the same requirement as MRS_IT.  If the participant wishes, we are obliged to delete his data.  After three years after the question was asked, is there a option in GoToWebinar to delete the data of the participants of our webinars? Otherwise we cannot use the product anymore.

 

Thanks and best regards 

Highlighted
LogMeIn Contributor

Re: GDPR compliance

@Shirikawa  Attendee data is automatically stored for 1 year after each webinar ends.  You may request permanent deletion only through contacting Customer Support directly. 

Highlighted
New Contributor

Re: GDPR compliance

Hi, thanks for your response! Just to clarify, Attendee data is stored automatically for 1 year. After that 1 year the data will be deleted automatically? Or do i have to still contact Customer Support to delete the data?

Thanks and best regards!