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Active Contributor

Re: GTW Reminder Emails Show Wrong Timezone

Any update on when this will be fixed. This causes a lot of confusion for webinar attendees.

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New Contributor

Re: GTW Reminder Emails Show Wrong Timezone

I also encountered the same situation Smiley Sad Smiley Sad

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Active Contributor

Re: GTW Reminder Emails Show Wrong Timezone

I am also still having this issue. This thread has been going for a couple of months, and we are trying to launch our annual conference on the G2W platform. How is this not resolved? The workaround of the calendar invites is not sufficient and keeps causing confusion.

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LogMeIn Contributor

Re: GTW Reminder Emails Show Wrong Timezone

I apologize for the delays in resolving this issue, and will get an ETA on the fix soon. 

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New Contributor

Re: GTW Reminder Emails Show Wrong Timezone

Our customers are also encountering this problem and it's leading to a lot of confusion. Please fix it and let us know.

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Active Contributor

Re: GTW Reminder Emails Show Wrong Timezone

We have reported this issue about the timezone of reminder emails for multiple sessions webinar a month ago and we haven't received any updates on this. We'd like to know if the case is under investigation and if there are news about the ETA for the resolution.

Please let us know!

 

Thanks,

 

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LogMeIn Contributor

Re: GTW Reminder Emails Show Wrong Timezone

@SoniaDW  We are aware this is causing friction among webinar participants, and hope to have the development work completed in an upcoming sprint.  As soon as I hear more information I'll check back in here.

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Active Contributor

Re: GTW Reminder Emails Show Wrong Timezone

@AshC - What is the status of this??  When is the "upcoming sprint"? I initially posted about this issue back in April, and we are STILL getting emails from participants who are confused.  Can you provide any updates?? 

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LogMeIn Contributor

Re: GTW Reminder Emails Show Wrong Timezone

@ariin  I'm sorry I don't know when this update is being released yet, and hope to have more information soon.

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Active Contributor

Re: GTW Reminder Emails Show Wrong Timezone

Is there another way to push this issue to the Development Team?   This method (posting complaints to a bulletin board) doesn't seem to have helped at all.    I have several other items that have yet to be fixed also and no status update on them either (e.g., multiple sessions with same date).  Thx.