I like the idea of an option for attendees to chat with each other. We looked at GoToTraning and it doesn't fit our needs as well as GoToWebinar. Often we have smaller groups on a discussion-based webinar and we unmute their lines (individually, which is time-consuming, but that's another issue). It would be very helpful to have the option to allow attendees to chat with each other so they could share resources and tips while someone else is talking.
Hi itomlinson ,
We do have an existing thread on this topic, which I have merged now. Regarding the timeline for development, we don't have any updates yet and will certainly let everyone know as soon as information becomes available.
Yes, a public chat option would be crucial for my needs.
I don't believe there is an option for attendees to chat with each other. Now the panelist can chat with the attendees, individually or to all. I haven't run into the chat buttons not working correctly.
We have a webinar taking place today at 3 so we'll see if the issue is cleared up. My issues could have been with a new software trying to install or something in the background on our side. We'll see. A GTW tech will be on our webinar today at the beginning.
what could be the/a reason this Send Privately or Send to All button is inactive (greyed out) ?
We were facing that few weeks ago at some Organisers events ...
We use this for training large groups and find having someone in the background engaging the users through the chat board helps keep users engaged in the content and share ideas and comments or just affirm what's being said. This works best when everyone can see the comments
Agree, this isn't something we'd want. Because of our education it's more important the attendee focus on the content from the faculty
We just switched to GoToWebinar and didn't realize attendees couldn't chat between each other. We would definately use this feature
For 95 percent of our webinars our Attendees do not need to communicate with each other.
I could see some wanting this option but our group wouldn't so as long as it was a feature we could turn on or off, that's great. For our CE activities we don't see the need for attendees to communicate with eachother.
Thanks
carehart - I agree this would be a good feature for many GTW users.
I remember one time last year when we did need the audience to chat during a webinar and we used Padlet. This worked well for the live audience in the auditorium as well as the folks attending via GTW.
carehart - Glenn is good about taking suggstions from these dicusssions back to the design team.
The big issue here is that GoToWebinar was never designed to be a tool where the attendees chatted, and in the 10 years I have been a GoTo user, I have never needed that feature.
Yes, GTW folks: How do we do enable chat in smaller GTW sessions?
AshC had said above, "We do have Chat available for up to 200 attendees however, with GoToTraining, and 100 attendees with GoToWebinar if you feel that you need this function for your broadcasts to smaller audiences."
Sharon had asked here how we could do that, almost a year ago but no one has replied. I, too, would like to know. And it seems Carla, the next commenter, would as well. We hear the concerns you have for disabling it by default, but we would love to be able enable it by our choice as Ash was indicating.
Hi Sharon,
You can send a chat message through the GoToWebinar interface addressed to the entire audience.
Chat its self was designed for staff members, while 'Questions' were designed for attendees to enter them and Organizers to manage this potentially large list in their Attendee Questions pane.
