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Active Contributor

Re: Participants completing polls

This is still an issue 30 days after the original post. I had the issue on yesterday.

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New Contributor

Re: Participants completing polls

How do we find out that this is fixed?  

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LogMeIn Contributor

Re: Participants completing polls

You may subscribe here for GoToWebinar release notes including fix updates: https://community.logmein.com/t5/GoToWebinar-News/bg-p/GoToWebinar-Release-Notes 

 

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Active Contributor

Re: Participants completing polls

AshC,thanks but this is still an issue. How long is it going to take? Polls are a great engagement tool, we need for them to work, and it can't take weeks on end to fix things
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LogMeIn Contributor

Re: Participants completing polls

@cindyceglia  Were you upgraded to version 10.10 ? 

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New Contributor

Re: Participants completing polls


@AshC wrote:

 Were you upgraded to version 10.10 ? 


Is there a report that can be run to show client versions?  Doesn't gotowebinar prompt people to upgrade their clients if they're not up to date?

 

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New Contributor

Re: Participants completing polls

looks like my software was updated on 5/29 to 10.10 version.  I will have to do some testing to see if polls are working now.

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Active Contributor

Re: Participants completing polls

I wish I had been upgraded to 10.10.  I don't understand why all accounts are not upgraded at the same time. Between the systemwide audio failure on June 2 and the polling issues - mind you we run over 20 polls in a 7 hour session - I feel the need to create a backup Webex to ensure our training sessions can conintue.

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New Contributor

Re: Participants completing polls

I tested the software this morning and the polls seems to be working now as they should with the upgraded version.

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Active Contributor

Re: Polling issues - people can't see the question or can't click submit

@AshC  What are the other fixes in version 10.10