several days ago, we had some performance problems on one of the computers. So, does anyone else experience a MAJOR slowdown when running the GTW applications? I hadn't noticed it much in the past but our last webinar was painful as our programs didn't really work for several minutes. I've run through this many times before launching GTW and no problems. From what I know, possibly recording the webinar through the GTW app is maybe slowing down the computer? But again, I've been doing this for years now. Any suggestions?
Can you say what device and operating system version is in use there?
If you were recording locally, and the file started getting very large, then it may explain some of the slow down.
Otherwise, I would check with the device manufacturer's website for any available driver updates before testing again.
Hey Ash, thank you for your answer.
@DannyDee I would suggest trying cloud recording to see if this improves the local HD performance. Reference video: https://support.goto.com/webinar/help/video-online-recording-1-20-1308051631