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New Contributor

Problem with payment via Stripe

hi, I have a question, we have a Stripe account which is connected to our GoToWebinar account. I've tested a payment with my 2 colleagues but we got an error when trying to pay: We apologize, but an error has occurred while processing your request. Please try again. For support, please contact Global Customer Support.

LogMeIn Contributor

Re: Problem with payment via Stripe

@ISIwebmaster  There should be no issue with Stripe that I'm aware of, though there was a recent announcement that they were suspending service to certain political party organizers.  I'm afraid I cannot comment more on that situation, but we are still fully integrated and operational within GoToWebinar.