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New Contributor

Reminder email sent with [time] in the email subject

Screenshot 2020-07-30 at 10.37.50.pngHi,

We set-up a Spanish language webinar and the reminder email was just sent out with "starts in [time]" in the subject. Usually in our English langage webinars, this gets sent out with the 1 day/1 hour mention inside the brackets. 

 

I didnt change anything in the email title, I thought this would be updated automatically. As well as this, usually "starts in" should also be translated in Spanish. 

How do I avoid this happening in the future?

Everything in the email body was translated in Spanish.

1 REPLY 1
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LogMeIn Contributor

Re: Reminder email sent with [time] in the email subject

Hi Smita_P

I apologize if there was a translation problem with the GoToWebinar emails.

 

If you can click my Community Name in order to send a Private Message including the webinar ID, Name, and screen shot of the communication I can see what can be done about the translation.