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Active Contributor

Saving a preferred long distance number.

Several times now, I have saved a preferred long distance number by using the "star' in the default audio options. Inevitably, it does not appear to save for long.  Unfortunately, I do not always catch it until I get an angry email from someone who dialed Australia and did not see the "calling in from another country?" hyperlink.  Is this happening after updates, is there a bug with the save? What is causing this? 

LogMeIn Contributor

Re: Saving a preferred long distance number.

Hi @LK20

Have you also confirmed the admin settings for the entire account through the Admin Center?