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ISIwebmaster
Active Contributor

Saving & Sharing - don't want to save the recording on my computer

HI

 

Even when choosing not to save the recording to my computer, GTW does it anyway.  WHY?

- Settings - Saving & Sharing - Save Recordings to Video Library.  (I choose this option)
Everytime my diskspace is full after a webinar, it's quite annoying. Please help!

2 REPLIES 2
ISIwebmaster
Active Contributor

Re: Saving & Sharing - don't want to save the recording on my computer

gtw-saving-sharing.png

AshC
LogMeIn Contributor

Re: Saving & Sharing - don't want to save the recording on my computer

@ISIwebmaster  The only reason you would end up with a local recording file when that cloud setting has been made in your account is when there's a connection problem with GoTo servers.  Can you run a test from a different network or device to rule this out?