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LLewis1
New Contributor

Send Reminder Emails from Our Domain

Hello Community!

 

I feel like this question must have been asked before, but I cannot find it anywhere.

 

When I register for one of our webinars, the confirmation email I receive is sent from customercare@gotowebinar.com.  The name on the email is ours, however, and in the webinar details, we use our own address which populates correctly as the reply-to address.

 

I'd like to ensure that the emails are sent FROM our own domain, not gotowebinar.  Is this possible?

 

Thank you!

3 REPLIES 3
AshC
LogMeIn Contributor

Re: Send Reminder Emails from Our Domain

@LLewis1  Welcome to the GoTo Community. 

 

I'm afraid it is not possible to change the send address unless you're using your own email system integrated with GoTo's.  There are some providers such as Zapier that can help with this if you need the functionality for your organizational purposes. 

LLewis1
New Contributor

Re: Send Reminder Emails from Our Domain

Thanks @AshC !

 

What do you mean by integrating our email system with GTW?  Do you mean we send our emails from marketing automation, or we can integrate so the GTW emails come from our domain?

AshC
LogMeIn Contributor

Re: Send Reminder Emails from Our Domain

@LLewis1  The developer APIs allow you to pull registration info and send this as your own email if needed.  Most customers who don't employ developers of their own can work with integration specialists such as Zapier: https://www.gotomeeting.com/integration-marketplace

 

https://developer.goto.com/GoToWebinarV2/