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latikaw
Active Contributor

Setting up a 2-day webinar

Hello. Hoping someone can help answer a question regarding a 2-day webinar. I have set up the meeting as one webinar with 2 sessions.

 

We have reminders set to send out 1 day and 1 hr. prior to the start of the session.

 

Does anyone know if the participants will get reminder emails for both days or just the first day ?

 

Thank you for any assistance you can provide. 

6 REPLIES 6
AshC
LogMeIn Contributor

Re: Setting up a 2-day webinar

Hi @latikaw 

The current behavior is to only send a reminder about the first session in a webinar series.  In most cases registrants will also add the event to their calendar so they receive alerts when the event approaches. 

latikaw
Active Contributor

Re: Setting up a 2-day webinar

Ash,

 

Thank you for confirming this. It was good to ask this question as we assumed they'd get 4 email reminders, not just the 2. Appreciate your help.

latikaw
Active Contributor

Re: Setting up a 2-day webinar

Ash,

 

I set up a test 2-day webinar and did indeed receive two email reminders for both days.

 

Just clarifying the previous response in case this comes up for someone else.

 

Thank you.

AshC
LogMeIn Contributor

Re: Setting up a 2-day webinar

@latikaw  Did you receive the emails as a Registrant, or Organizer? 

latikaw
Active Contributor

Re: Setting up a 2-day webinar

As a registrant. I used a personal email to test the system and did indeed get 2 reminders. 

AshC
LogMeIn Contributor

Re: Setting up a 2-day webinar

Nice.  I'm glad that behavior is more consistent now.