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damians
New Member

Special letters in chat / questions / replies

We noticed that when we ran a webinar and a participant asked a question in the Polish language - then the field where he wrote the question is cleared. Everything that he wrote is deleted once he uses a letter that is in the Polish alphabet (like ż, ź, ć, ś, ó, ł, ą, ę). That appears also for an organizer who writes a response. That is quite annoying as sometimes you spend some time writing a question or answer and you lose your effort. Those letters are compliant with ASCII, Window-1250, and ISO-8859. That was the first such situation working with marketing and IT systems when I saw that software behaves like that.

1 REPLY 1
KateG
GoTo Moderator

Re: Special letters in chat / questions / replies

Hi @damians welcome to the GoTo Community. 


We are taking a look into this. Could you let me know if you are using the classic version or the new beta experience? 


Kate is a member of the GoTo Community Care Team.

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