Update as of 14May 2020...Now four months, and counting, waiting for a LogMeIn solution
I’d have to give LogMeIn and their Customer Service an "F".
Here are three biggest problems I’ve had with LogMeIn (GoToWebinar);
As a business solution provider, I was expecting LogMeIn to provide a simple, turn key solution. Again, PPT is a basic business tool and anyone in the business solution business should be compatible with these types of tools employed by a Customer. It's not the Customers job to make a business solution work for their business. It's the job of the provider to adjust to the needs of the Customer.
I've actually tested other webinar providers, in particular Zoom, and so far they and two other providers offer excellent PPT embedded video capability. I've provided that feedback to my management
You have discovered that GoToWebinar was never designed to show videos. It is only recently they added the ability to upload videos that you can show during a webinar.
You have apparently found a solution outside of GoTo that works for you. Congratulations.
I use GoTo a lot, but it is not the only tool I use to communicate information to my audience
I should ask Craftsman to create one single hand tool that could replace the hundreds of hand tools I have in my tool box. That would certainly be more efficient to reach for one tool that can screw, wrench, pry, ply, hammer, chisel, carve, and do everything else.
Good to hear from you. No, I haven't found a solution. By putting a square peg into a round hole I may have created an "ugly workaround" that is...well ugly... and in no way does it represents a viable solution. Even though GTW may not have been designed to support PPT embedded video, why on earth isn't GTW not keeping pace with other business solution (webinar) Providers that do offer this type of capability. So...the business community (i.e. we Customers) are constantly changing so we stay competitive and stay in business. ZOOM changed. Zoom was originally designed as an inter-corporate communication tool. Zoom was not designed for B2B or Consumer webinars. As a result of increased demand in these two markets, Zoom changed its original design in order to be compatible...AND RESPONSIVE to those market needs. Why is LogMeIn so static. A Customer has raised a concern, a flaw, a hole, a Customer need and I'm told to go find my own solution. Why should a Customer do that? Instead, why shouldn’t Customers abandon LogMeIn and go find another provider that is more responsive to Customer needs?
I have read all of your messages about this issue and I am currently researching it for my company. We are having the issue with Zoom and thinking of switching to a different video conferencing vendor (but certainly not GoTo due to your advice and that of others). I was wondering what vendor you switched to that allowed powerpoint to play and share the embedded videos?