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Transcript

I am currently trying to edit a transcript but nothing happens when I press the "Save edits" button

3 REPLIES 3
LogMeIn Contributor

Re: Transcript

Hi Clare, are you able to test this function with other GoToMeeting recordings, and also from an alternate web browser to see if this is an isolated problem?

 

New Contributor

Re: Transcript

Hi 

Yes, but I get the same problem.

Sometime it works, sometimes it doesn't.

I make several edits then click "Save edits" but nothing happens.

Very frustrating and time-consuming as I have over an hour of transcript to correct.

Are there any guidelines to follow when making edits to transcripts?

LogMeIn Contributor

Re: Transcript

Try to clear your browser's cache before your next Transcripts Edit attempt.  Tell us about your device, operating system, and browser versions if this continues to be a problem.