cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Contributor

Unable to share the webcam

i have a camera with hdmi to USB adapter and plug in the usb cable to laptop.Howeve unable share the webcam in GTW.Please advise.Thanks.

1597138067110557536866525727065.jpg

2 REPLIES 2
Highlighted
Respected Contributor

Re: Unable to share the webcam

What computer are you using?

 

You may have to go into the system preferences to get the computer to see the camera.  You might need to set security settings to allow GoTo to access the camera.

 

Highlighted
New Contributor

Re: Unable to share the webcam

I am using the HP 840 G5 windows 10 laptop.
The internal webcam work fine.But i am unable.to share the camera with hdmi adapter and plug in the usb cable(its say current in use when i would like to share the camera).In skype that it is fine for share the camera.