This happened to me during my webinar today. We tested the video feature twice this week and it worked great. But today during the live meeting, the mp4 videos I had uploaded into the event ahead of time were not there to share to attendees. Why would this be the case? Is there glitch where copied events cannot support the video feature? This would have been GREAT to know before our webinar with 600+ attendees.
When you tested the video feature, did you test it using this exact same video?
When you said "were not there to share to attendees" do you mean the videos were not in the list of things to share, or you selected the video in the share list and it never played.
Yes we tested with the same three videos. And the first, the video files were not in the list of items available to share.
That had never happened before. When we tested the day before, the video files were in the list of items to share and they played perfect.
Go ahead and schedule a test webinar with the same videos please. See if you can recreate the issue after you start the webinar broadcast and seek the videos you added to the schedule through the GoTo control panel.